All Insurance Carriers Accepted
Emergency Response Active — 24/7/365

Water Damage
Restoration
New Jersey & Staten Island, New York

Water damage gets worse every hour. Zoom Dry is IICRC S500 certified, arrives within 90 minutes anywhere in Staten Island, New York or New Jersey, and handles your entire insurance claim from first call to final settlement. Trusted since 1997.

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IICRC CertifiedS500 Water Damage
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90-Min ResponseGuaranteed On-Site
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Insurance BillingAll Major Carriers
Thumbtack Top Pro5.0 · 39 Reviews
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Licensed & InsuredNew York & New Jersey
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28 Years ExperienceServing New York & New Jersey Since 1997
New Jersey (732) 737-8473
Staten Island, New York (718) 924-2043
90minResponse Guarantee
28yrIn Business Since '97
5.039 Verified Reviews

Family-Owned Since 1997.
28 Years in the New York & New Jersey Metro.

Zoom Dry is a proud member of the 1RP Family of Companies — a family-owned restoration enterprise operating in Staten Island, New York and across New Jersey since 1997. Our IICRC S500 certified technicians have handled thousands of water damage, sewage, and mold restoration projects across both markets. We are not a franchise. Every job is handled by our own trained team, not subcontractors.

We operate alongside Anajur Construction Corp, meaning if your loss requires full reconstruction after mitigation, one accountable company manages the entire project from first call to final nail. No chain of subcontractors, no blame-shifting, no surprises.

When you call Zoom Dry, you reach our team directly — 24 hours a day, every day. Your job is handled by people who know Staten Island and New Jersey because they live and work here.

28yr
In Business
90min
Response Guarantee
5.0
Thumbtack Rating
14+
Insurance Carriers

Why the New York & New Jersey Metro Is the
Highest Risk for Water Damage

Our team has operated in this specific geography for 28 years. We understand the coastal, riverine, and infrastructural realities that make water damage here uniquely aggressive.

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Staten Island, New York

Staten Island sits at the intersection of the Kill Van Kull, Arthur Kill, and Lower New York Bay. South Shore neighborhoods — Great Kills, Tottenville, Eltingville, Annadale — lie on low-lying coastal ground where a high water table presses against foundation walls with hydrostatic pressure that finds every crack and deteriorated joint.

Hurricane Sandy in 2012 wiped out entire blocks in Tottenville. Hurricane Ida in 2021 dropped nearly seven inches of rain in 24 hours, flooding neighborhoods well outside FEMA flood zones. Your elevation does not protect you.

Older North Shore homes — St. George, Tompkinsville, Stapleton — face additional risk from galvanized steel pipes well past their design life. These corrode from the inside, build pressure, and burst behind walls without warning. Zoom Dry has responded to hundreds of these events since 1997.

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New Jersey

New Jersey's major river basins — the Passaic, Raritan, Rahway, and Hackensack — create chronic, unpredictable flooding across six counties. The Raritan floodplain alone covers 94,000 acres, heavily impacting Bridgewater, Bound Brook, and New Brunswick. When it rains in the highlands, those rivers rise fast.

Hurricane Ida flooded the Raritan and Millstone convergence so severely in Manville that underground gas lines ruptured. In Elizabeth, the overflowing Elizabeth River sent up to ten feet of water into apartment buildings. Inland New Jersey is not safe from catastrophic flooding.

Clay-heavy soils in Middlesex and Somerset counties drain exceptionally slowly and generate massive hydrostatic pressure against foundations during consecutive rain days. Combined sewer systems in older cities like Jersey City and Elizabeth regularly overflow during heavy storms, forcing raw sewage back into residential basements.

What Happens When
You Call Zoom Dry

No vague promises. Here is exactly what our certified team does from the moment you call.

1

Emergency Assessment

Moisture mapping with penetrating meters and thermal imaging. Written scope before any work begins.

2

Water Extraction

Truck-mounted and portable extraction units remove all standing water immediately. Speed limits your total damage.

3

Structural Drying

Commercial LGR dehumidifiers and high-velocity air movers in a calculated configuration. Daily moisture logs.

4

Treatment & Sanitization

EPA-approved antimicrobial treatment on all affected surfaces. Full biohazard protocol for Category 3 events.

5

Insurance Filing

Complete Xactimate claim file submitted directly to your adjuster. We handle all carrier communication.

Understanding Water
Damage Categories

The IICRC classifies water intrusion into three categories based on contamination level. This determines exactly how we respond, what gets saved, and what must be removed.

CAT 1
Clean Water
Sanitary Source

Originates from a clean source — burst supply pipe, water heater rupture, appliance failure. Materials can often be dried in place with fast response. Risk: degrades to Category 2 within 24–48 hours as bacteria multiply.

CAT 2
Gray Water
Contaminated Water

Contains contamination capable of causing illness. Overflowing washing machines, dishwasher discharge, sump pump failures. Requires enhanced disinfection and more aggressive material removal decisions.

CAT 3
Black Water
Biohazard Event

Grossly contaminated. Raw sewage backups, coastal floodwater, storm runoff. All porous materials that contacted the water must be removed and disposed of. No cleaning process makes them safe.

⚠ If you smell sewage or floodwater is in your basement — keep everyone out and call immediately.

What Water Damage Restoration
Costs — and What Insurance Covers

The two questions every homeowner asks. Here are honest answers for both Staten Island and New Jersey.

On cost: The single biggest factor controlling your total restoration cost is response time. Every additional hour water sits in your structure raises costs because more material saturates, structural damage deepens, and mold risk compounds. A job contained in the first two hours often costs a fraction of the same job addressed 24 hours later. We assess every job transparently on-site and give you a clear scope before any work begins.

On insurance: Standard homeowners policies cover sudden and accidental water damage. A pipe bursts in the wall — covered. A water heater ruptures — covered. An appliance supply line fails — covered. What standard policies typically exclude is rising groundwater, coastal storm surge, and surface water flooding from outside, which require separate flood insurance through the NFIP or a private carrier.

What most homeowners don't realize is that how you document and present your claim from the first hour determines how much you recover. Zoom Dry builds Xactimate claim files that hold up to adjuster scrutiny. We handle all carrier communication and advocate for your full payout. Many of our customers pay nothing beyond their deductible.

For New Jersey homeowners: New Jersey Manufacturers Insurance (NJM) is the dominant regional carrier and requires policyholders to take immediate mitigation steps. We understand NJM's documentation requirements and build our files to their standards.

Carriers We Bill Directly

State Farm Allstate Liberty Mutual Travelers NJ Manufacturers USAA Nationwide Chubb MetLife Hartford Amica Erie Insurance Farmers Progressive GEICO Auto-Owners

Why Staten Island & New Jersey Homeowners
Choose Us Over National Franchises

SERVPRO, ServiceMaster, Paul Davis. Name recognition without local accountability. Here is the honest comparison.

National Franchises

Out-of-state call centers — not a local team
Subcontracted labor — quality varies job to job
Response times can stretch 4–5 hours on busy nights
No institutional knowledge of Staten Island or New Jersey flooding patterns
Mitigation only — reconstruction requires a separate contractor
Corporate pricing structures — no flexibility on documented scope

Zoom Dry

Local team — you speak to our people directly, every time
Our own certified technicians — same crew, consistent quality
90-minute on-site guarantee — honored day and night
28 years operating through Sandy, Ida, and hundreds of New Jersey flood events
Anajur Construction Corp handles full rebuild — one accountable company
We never pad estimates. We tell you what is damaged and what it costs.

What Homeowners Say About
Zoom Dry

★★★★★

"They did a very good job cleaning up the water in my basement after Ida. Would definitely recommend to anyone interested in these services."

A
Ajay M.
Basement Flood Cleanup — Sep 2021
Thumbtack Verified
★★★★★

"Allan and his crew was professional and very friendly. They gave me a very good price for clearing out my sewer main line. I highly recommend this company. They beat out any other competitors in price. I will definitely use their services again."

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Gary G.
Drain & Restoration — Jan 2023
Thumbtack Verified
★★★★★

"In the 7 years that I've been plumbing I've used many different restoration companies but since I've met Allan I only use him. He arrives most times before I'm even done fixing the leak and is already discussing solutions with the customers. I refuse to call anybody but them."

T
Licensed New York & New Jersey Plumber
3-Year Trade Partner
Thumbtack Verified
See All 39 Reviews on Thumbtack →

Water Damage Guides for
New York & New Jersey Homeowners

Everything you need to know about protecting your home, filing your insurance claim, and understanding what happens after water damage.

Service Coverage

Every Neighborhood in Staten Island.
All of Northern & Central New Jersey.

90-minute response to every location. No surcharge for nights, weekends, or holidays.

Staten Island, New York

All 5 regions — ZIP codes 10301–10314

St. George
Tompkinsville
New Brighton
West Brighton
Port Richmond
Mariners Harbor
Stapleton
Rosebank
Arrochar
Dongan Hills
Grant City
Midland Beach
South Beach
New Dorp
New Springville
Bulls Head
Todt Hill
Castleton Corners
Westerleigh
Great Kills
Eltingville
Annadale
Huguenot
Prince's Bay
Tottenville
Richmond Valley
Charleston
Rossville
Woodrow
Travis

New Jersey

7 counties — Northern, Central & Shore New Jersey

Union County

Elizabeth
Linden
Rahway
Plainfield
Westfield
Scotch Plains
Cranford
Summit
Mountainside
Springfield
Berkeley Heights
New Providence
Fanwood
Clark
Kenilworth
Roselle
Roselle Park
Hillside
Garwood
Union Township
Winfield

Middlesex County

Edison
New Brunswick
Perth Amboy
Woodbridge
Piscataway
Metuchen
Carteret
Sayreville
Old Bridge
East Brunswick
South Plainfield
South Brunswick
North Brunswick
Monroe Township
Highland Park
Dunellen
Middlesex

Hudson County

Jersey City
Hoboken
Bayonne
Union City
North Bergen
Secaucus
West New York
Weehawken
Kearny
Harrison
Guttenberg
East Newark

Essex County

Newark
Irvington
East Orange
Orange
Maplewood
Bloomfield
Montclair
West Orange
South Orange
Belleville
Nutley
Cedar Grove
Livingston
Millburn
Verona
Caldwell
West Caldwell
Glen Ridge

Bergen County

Hackensack
Fort Lee
Paramus
Teaneck
Englewood
Ridgewood
Fair Lawn
Bergenfield
Cliffside Park
Edgewater
Palisades Park
Dumont
Lodi
Garfield
Rutherford
Lyndhurst
North Arlington
Leonia
Tenafly
Closter

Somerset & Morris

Bridgewater
Bound Brook
Somerville
Morristown
Parsippany
Madison
Chatham
Warren
Hillsborough
Franklin Township
Bernards
Bernardsville
Basking Ridge
Florham Park
Denville
Dover
Randolph
Rockaway
Raritan
Manville

Monmouth County

Asbury Park
Long Branch
Red Bank
Freehold
Hazlet
Keansburg
Keyport
Aberdeen
Middletown
Holmdel
Marlboro
Manalapan
Matawan
Howell
Ocean Township
Neptune
Eatontown
Tinton Falls
Shrewsbury
Rumson

Frequently Asked Questions
About Water Damage Restoration

90 minutes or less to any address in Staten Island, New York or across New Jersey, 24 hours a day, 365 days a year. No answering service. You reach our team directly on every call. No surcharge for nights, weekends, or holidays.We cover all 12 Staten Island ZIP codes and 7 New Jersey counties with the same response guarantee. Our dispatch is local.
Yes, for sudden and accidental water damage: burst pipes, appliance failures, water heater ruptures, and storm-related water intrusion. Standard policies do not cover rising groundwater or coastal surge without separate flood insurance.We work directly with all major carriers and handle all documentation, adjuster communication, and Xactimate claim filing on your behalf.
For covered losses, we bill your insurance directly using Xactimate. Many of our customers pay nothing beyond their deductible. We handle the entire claim process from first call to final settlement.Xactimate is the same software your carrier uses internally, so our documentation meets their standards. We advocate for your full payout and do not accept lowball settlements.
Yes. Mold can begin growing within 24 to 48 hours after water intrusion in Staten Island and New Jersey humidity conditions. A box fan is not a solution. Professional drying with moisture meters and thermal imaging is required.You need commercial LGR dehumidifiers and IICRC certified technicians to find every pocket of hidden moisture before mold establishes behind walls or under flooring.
New Jersey's major river basins (Passaic, Raritan, Rahway, Hackensack) create chronic flooding risk. Clay soils in Middlesex and Somerset generate hydrostatic pressure against foundations. Combined sewer systems in older cities like Jersey City and Elizabeth regularly overflow during heavy rain.These infrastructure failures force raw sewage into residential basements during storm events, creating Category 3 biohazard cleanups that require full IICRC S500 remediation.
Keep everyone out immediately. Sewage is a Category 3 biohazard containing bacteria, viruses, and parasites. Turn off your HVAC to prevent contaminated air from spreading. Call a certified restoration professional right away.We have full biohazard protocols and the equipment to handle it safely under IICRC S500 standards, including containment, porous material removal, and EPA-approved disinfection.
Yes. Renters experience water damage like homeowners. Your landlord's property insurance or your own renter's insurance may cover the damage. We work with whoever holds the policy and handle the claims process either way.Renters should document damage immediately and notify the landlord and insurance carrier in writing. We can help coordinate both sides of the claim.
Yes. Your insurance adjuster works for the carrier, not for you. We provide an independent assessment using IICRC S500 standards and Xactimate pricing to ensure your claim reflects the full scope of damage.The carrier's adjuster is incentivized to minimize the payout. An independent contractor with certified documentation protects your interest.

Ready to Get Your Home Back?

Call Zoom Dry now. 90-minute response anywhere in Staten Island, New York or New Jersey — any time of day.

📞 New Jersey: (732) 737-8473 📞 Staten Island: (718) 924-2043

Water Damage Doesn't Wait.
Neither Do We.

Call now for immediate 90-minute emergency response anywhere in Staten Island, New York or New Jersey — 24 hours a day, 365 days a year. Free inspection, zero obligation.